VOIP Solutions from TwentyFive Group

Operational cost

VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:

• Routing phone calls over existing data networks to avoid the need for separate voice and data networks.
• Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telcos) normally charge extra for are available for free from open source VoIP implementations such as Asterisk or FreeSWITCH.
• Costs are cheaper, mainly because of the way Internet access is billed compared to regular telephone calls. While regular telephone calls are billed by the minute or second, VoIP calls are billed per megabyte (MB). In other words, VoIP calls are billed per amount of information (data) sent over the Internet and not according to the time connected to the telephone network. This makes it cheaper, because the amount charged for the data transferred in a given period is far less than that charged for the amount of time connected on a regular telephone line.

Flexibility

VoIP can facilitate tasks and provide services that may be more difficult to implement using the phone company. Examples include:

• The ability to transmit more than one telephone call over the same broadband connection. This can make VoIP a simple way to add an extra telephone line to a home or office.
• Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone connection over traditional phone lines, like digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.
• Location independence. Only an Internet connection is needed to get a connection to a VoIP provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection.
• Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others, e.g., friends or colleagues, are available to interested parties.

Those businesses that incorporate tape backup must deal with the hassles of making sure the tapes are properly backed up and stored in a safe location.

Cost factors

Our backup services are usually priced as a function of the following things:

1. The total amount of data being backed up.
2. The number of machines covered by the backup service.
3. The maximum number of versions of each file that are kept.
4. Data retention and archiving period options
5. Managed backups vs. Unmanaged backups

Most remote backup services reduce the amount of data to be sent over the wire by only backing up changed files. This approach to backing up means that the customers total stored data is reduced. Reducing the amount of data sent and also stored can be further drastically reduced by only transmitting the changed data bits by binary or block level incremental backups.

Advantages of remote backup

Remote backup has advantages over traditional backup methods:

• Remote backup does not require user intervention. The user does not have to change tapes, label CDs or perform other manual steps.
• Remote backup maintains data offsite. Perhaps the most important aspect of backing up is that backups are stored in a different location from the original data. Traditional backup requires manually taking the backup media offsite.
• Unlimited data retentions
• Data storage abroad could be an advantage too.
• Some remote backup services will work continuously, backing up files as they are changed.
• Most remote backup services will maintain a list of versions of your files.
• Most remote backup services will use a 128 – 448 bit encryption to send data over unsecured links (ie internet)
• A few remote backup services can reduce backup by only transmitting changed binary data bits

This enables us to remotely manage your company’s infrastructure to allow you to focus on your business while we focus on the technology.

Remote administration and troubleshooting of workstations and servers

• Automated updates for critical software patches and system updates
• Auditing and inventory of machines, with extensive reporting capabilities
• Software license compliance audits

Whether you have one retail store or a chain of stores across the nation, TwentyFive Group has the Point of Sale solution that works for you. Our consultants can plan and support your entire Point of Sale system, from installation to maintenance and everything between. We also offer training to our customers so they are familiar with the system from day one.

Our software is designed to run on a variety of platforms, and meets the unique demands of retail and wholesale businesses. Our complete suite of solutions includes e-commerce software so you can extend your product offering to the web, enhanced credit card processing, and a comprehensive line of hardware offerings designed especially with business owners in mind.

End-to-End Solution for the Hospitality Industry

Deliver an exceptional customer experience. Increase repeat business and boost average spending with a restaurant POS that meets your customers demand for excellent service, value and rewards for repeat patronage. Improve speed and efficiency. Serve customers faster with our advanced restaurant POS, prepare orders quickly and accurately and reduce time spent on back office administration while making better business decisions.

Solutions for the Entertainment Industry

From cinemas to sports events to amusement parks, consumers have more options for entertainment than ever. The level of competition is forcing cinema businesses to find new ways to differentiate themselves, streamline their businesses, and increase per cap profits. An advanced, full-service box office management system helps with all three.

Speed and Security for Convenience Retail

It has always been about speed for convenience retailers. With increasing threats from new competition and the ever-demanding consumer, the need to provide a fast, convenient transaction has never been more important. SPEED is the industry mandate that drives innovative technology solutions such as our convenience store POS systems.